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Service Associates @QUIVO Restaurant (Southkey)

RM 2,000 - RM 3,000 / month

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SERVICE ASSOCIATES @ QUIVO SOUTHKEY

Position Summary

Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies

Key Performance Indicators

  • Addressing in a professional, timely manner all customer queries or complaints
  • Ensuring consistency in delivery of product
  • Ensure correct transactions and orders are sent through POS – task
  • Provide a high level of customer service to members, guests, visitors, and fellow employees.

Responsibilities

  • Suggests food and beverages ~ to be well versed with the menu, method of preparation and accompaniments.
  • Cleans and polishes Glassware, China ware, hollowware, and flatware.
  • Maintains cleanliness and mise-end-place level at working station and service pantry for smooth operation.
  • Obtains requested items from the storeroom.
  • Keeps general appearance and maintenance of Restaurant working areas.
  • Follows correct sequence of service outlined in the Standard Operating Manual.
  • Sets up tables in accordance with Restaurant policy.
  • Cleans and removes dishes from the table after service is completed.
  • Transports soiled dishes from dining room to kitchen and depositing them in proper placing at the Steward area.
  • Cleans all spillage during mealtime and at closing.
  • Always maintains excellent grooming standard.
  • To provide exemplary customer services by greeting and acknowledging every customer.
  • To ensure customers’ complaints and requests are communicated to management.
  • Always uphold the company’s image as a prestigious and luxurious brand.

Requirements

  • Minimum 2 years of F&B service experience is required for this role.
  • Required to work restaurant operation hours according to scheduled shift.
  • Adherence to the Company Fire Procedures, Health and Safety Policy and Security Procedures

Interested candidates are encouraged to apply online with their latest CV

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus

Application Question(s):

  • Are you available to start immediately ? If not, please state your current notice period (months)?

Application Deadline: 10/30/2024