Service Associates @QUIVO Restaurant (Southkey)
RM 2,000 - RM 3,000 / month
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SERVICE ASSOCIATES @ QUIVO SOUTHKEY
Position Summary
Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies
Key Performance Indicators
- Addressing in a professional, timely manner all customer queries or complaints
- Ensuring consistency in delivery of product
- Ensure correct transactions and orders are sent through POS – task
- Provide a high level of customer service to members, guests, visitors, and fellow employees.
Responsibilities
- Suggests food and beverages ~ to be well versed with the menu, method of preparation and accompaniments.
- Cleans and polishes Glassware, China ware, hollowware, and flatware.
- Maintains cleanliness and mise-end-place level at working station and service pantry for smooth operation.
- Obtains requested items from the storeroom.
- Keeps general appearance and maintenance of Restaurant working areas.
- Follows correct sequence of service outlined in the Standard Operating Manual.
- Sets up tables in accordance with Restaurant policy.
- Cleans and removes dishes from the table after service is completed.
- Transports soiled dishes from dining room to kitchen and depositing them in proper placing at the Steward area.
- Cleans all spillage during mealtime and at closing.
- Always maintains excellent grooming standard.
- To provide exemplary customer services by greeting and acknowledging every customer.
- To ensure customers’ complaints and requests are communicated to management.
- Always uphold the company’s image as a prestigious and luxurious brand.
Requirements
- Minimum 2 years of F&B service experience is required for this role.
- Required to work restaurant operation hours according to scheduled shift.
- Adherence to the Company Fire Procedures, Health and Safety Policy and Security Procedures
Interested candidates are encouraged to apply online with their latest CV
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
Application Question(s):
- Are you available to start immediately ? If not, please state your current notice period (months)?
Application Deadline: 10/30/2024
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