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Social Media Manager (Penang)

RM 4,000 - RM 5,000 / Per Mon

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Job Descriptions:

  • Develop and execute compelling social media content for platforms including Facebook, Instagram, TikTok, YouTube, and Xiaohongshu.
  • Plan, shoot, and edit videos and photos for daily posts, stories, and special campaigns.
  • Collaborate with the team to create original graphics, videos, and other multimedia content that align with the brand’s voice and visual identity.
  • Monitor social media trends, competitor activities, and industry developments to incorporate fresh ideas into campaigns.
  • Collaborate with external teams (SEO, e-commerce, and paid ads) to align social media strategies with overarching marketing goals.
  • Engage with followers by responding to comments, messages, and reviews in a timely and professional manner.
  • Cultivate a strong community through organic interactions, polls, and user-generated content initiatives.
  • Monitor customer feedback on platforms, escalating issues to the customer service team when necessary.
  • Track key performance indicators (KPIs) such as engagement rate, follower growth, reach, and impressions.
  • Provide regular performance reports with insights and recommendations for optimizing social media efforts.
  • Coordinate with the livestream team to promote and support livestream sessions.
  • Collaborate with influencers, content creators, and brand ambassadors to enhance brand visibility.

Job Requirements:

  • At least 2years + in managing social media accounts and creating content.
  • Experience with social media platforms such as Facebook, Instagram, TikTok, YouTube, and Xiaohongshu.
  • Strong copywriting and editing skills, with an ability to convey brand messages effectively.
  • Analytical mindset and experience with social media analytics tools (e.g., Google Analytics, Instagram Insights).
  • Creative thinker with a proactive approach to problem-solving.
  • Ability to work independently and as part of a team.
  • Able to communicate in English, BM and Mandarin.

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Experience:

  • Digital marketing: 2 years (Required)

Language:

  • Mandarin (Required)