Clinic Receptionist and Assistant (Chinese Speaking)
Apply on
Objective / Purpose of the Job
To provide administrative & accounting book keeping support to facilitate the smooth running of the clinic environment and support high delivery of quality patient care.
Admin Duties
- Customer service at the front desk attending to walk in enquiries and phone calls/messages
- Daily receiving of payment and check of clinic payments against invoices
- Daily entry and recording of invoices into the accounting system for timely and accurate payments to clients and vendors.
- Cross-check invoices across accounting records
- Maintain filing records effectively, including monthly statements of expenses and accounts from clients and vendors.
- Manage the clinic’s general stationery, pantry and inventory supplies.
- Daily basic house keeping duties
- Ad-hoc duties as assigned.
Skills and Abilities
· Good written, communication, and customer service skills, especially a courteous yet firm speaking voice. Comfortable communicating with people of different nationalities with fluency in English, Malay and Chinese languages.
· Has a proven track record of handling payment enquiries and disputed charges and negotiating payments with and/or patients.
· Confident, persistent, and can keep calm under pressure.
· A keen eye for details and proficiency in handling numbers with accuracy. Hands-on experience with MS Excel and Xero accounting software will be an advantage.
· Mature and able to work independently while able to work as a team with others
· Ability to multi-task and stay organized.
· Flexibility to work shift hours either 8am to 5pm or 12pm to 9pm including one weekend.
Qualifications
- Min. Passing of SPM
- Minimum 2 years experience in GP/Medical Clinic
- Able to start immediately