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Waiter/Waitress

  • Full Time, onsite
  • Silver Landscape Sdn Bhd
  • Kuala Lumpur Waiting Staff (Hospitality & Tourism) Full time RM 2, Malaysia
Salary undisclosed

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1. Welcome guests as they arrive, bring them to their tables, and provide menus.

2. Listen attentively to guests' orders, answer questions about menu items, and suggest appropriate selections if needed.

3. Deliver orders accurately and promptly to tables, ensuring presentation and quality meet standards.

4. Regularly check in with guests to ensure satisfaction, address any concerns, and replenish beverages as needed.

5. Present bills to guests, process payments accurately, and return change or process credit card transactions.

6. Ensure cleanliness and tidiness of dining areas, including clearing tables, resetting for the next guests, and maintaining cleanliness of service stations.

7. Accommodate special requests or dietary restrictions from guests, communicating effectively with kitchen staff to fulfill orders accordingly.

8. Work collaboratively with other staff members, including kitchen staff and hosts/hostesses, to ensure smooth operation and guest satisfaction.

9. Recommend additional items or specials to guests, effectively upselling menu items to enhance the dining experience.