Assistant Manager (HRIT)
Salary undisclosed
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Role Objective:
- Assist Manager in team executions.
- Ensure team timely and quality team deliverables.
- Ensure solutions are consistent with regional template and ensure regional solution architecture team is aligned.
- Have a good understanding in Workday application.
Job Responsibilities:
- Ensuring CRs/Project are delivered on time.
- Work closely with Group Solution Architectures for system design solution.
- Proactive in monitoring team performance.
- Drive new or enhanced features to improve customer experience in using cloud solutions.
- Contribute to the quality standards and continuous improvement of the HRIT SOPs including alignment of deliverables to business processes.
- Manage all communication channels with HRIT vendors on escalation and P1 (Critical) incidents.
- Assist Manager in resource planning for regional project activities where necessary.
- Equip the team with the right skill sets and mindset to achieve higher level of People Engagement.
- Identify the right processes in aligning current SOP with other business partners operations for seamless collaboration to minimize unnecessary down time.
- Liaises with necessary AIA colleagues outside HRIT to ensure delivery of the functional work as required.
- Escalate and work with HRIT customer support team for any HRIT issues.
Job Requirements:
- University / College graduate in computer science or other relevant discipline.
- Minimum 5 years’ experience in implementing Workday Integration with third party example EIB, Web Service, Core Connector, Picof, PECI.
- Possess knowledge of Workday Module and Payroll data flow.
- Relevant CoE experience and people management.
- Experience in implementing Workday Reporting/Prism module will add advantage.
- Self-starter, proactive, resourceful and good leadership.
- SLA familiarity and performance driven work culture.
- Solid communication skills both verbal and written.
- High level of interpersonal skills to work effectively with others.
- Practical experience with HR processes and practices.
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