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Help Desk Specialist

Salary undisclosed

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Company Description

Wipro Limited is a leading technology services and consulting company with a focus on digital transformation solutions. With a diverse portfolio of capabilities, Wipro helps clients achieve their ambitious goals and build sustainable businesses. The company has a global presence with employees and partners in 65 countries, prioritizing the success and growth of clients, colleagues, and communities.

Role Description

This is a full-time remote role for a Help Desk Specialist at Wipro. The Help Desk Specialist will be responsible for providing technical support, help desk assistance, troubleshooting desktop computers, and offering customer support on various IT-related issues.

Qualifications

  • Technical Support and Help Desk Support skills
  • Troubleshooting desktop computers
  • Customer Support experience
  • Strong problem-solving and communication skills
  • Ability to work independently and remotely
  • Experience with IT ticketing systems
  • Certifications in relevant IT fields are a plus
  • Bachelor's degree in Computer Science or related field