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Cloud Stack Technical Director

RM 15,000 - RM 20,000 / Per Mon

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Job Responsibilities:

  1. Requirements Research: Investigating IT infrastructure, data center configuration, heterogeneous equipment, current network conditions (network topology, departmental isolation, etc.), network interfacing, server access environment (logical), storage access environment (logical), and security interface.
  2. Requirements Analysis: Evaluate the service needs based on pre-sales solutions and Bill of Quantities (BOQ), and generate a requirements analysis report, confirming the solution blueprint, responsibility matrix, delivery strategy, and hardware-software relationships.
  3. Software Preparation: Prepare tools, systems, and testing software according to the solution.
  4. Business Information Research: Collect client business system information for subsequent solution design.
  5. Create LLD Design Plan: Generate a detailed Low-Level Design (LLD) based on product documents and design guides, confirming with the client.
  6. Delivery Implementation Plan: Produce a technical implementation plan based on delivery timelines, confirming with the client.
  7. Software Deployment: Perform software deployment, including initial configurations and modular deployment.
  8. Network Testing: Support advanced service delivery and network debugging during deployment.
  9. Internal System Integration: Coordinate integration of all sub-modules to ensure full functionality.
  10. Software Self-Testing: Conduct functionality tests based on product test cases.
  11. Acceptance Document Preparation: Create acceptance test documents and confirm with the client.
  12. System Function Testing: Perform system function tests with the client according to the test cases.
  13. Sign Acceptance Document: Obtain client’s signature on acceptance documents after system verification and testing.
  14. Document Collection and Handover: Collect and transfer project documents, configuration lists, and account details to the client.
  15. Issue Resolution: Handle any remaining technical or non-technical issues, providing workarounds for those unsolvable in the short term.
  16. Client Training: Train the client on the usage and maintenance of the delivered products and solutions.
  17. Operations and Maintenance: Manage various client service requests in accordance with Huawei Cloud's standards and protocols, covering operational support, technical consultation, issue resolution, incident and problem management, and security management.

Special Requirements: Must be fluent in Cantonese

Education Requirement: Minimum of a bachelor's degree

Industry: No specific industry requirement

Work Experience: Delivery experience with Huawei Cloud, Amazon Web Services (AWS), Alibaba Cloud, Tencent Cloud, including research, solution involvement, deployment, and maintenance. At least 3 years of experience in related fields.

Job Location: Hong Kong (Relocation is required, visa will be provided)

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