Service Crew- Greeting customers while offering super customer service attention, taking, assembling and presenting food orders, requesting and receiving payment, operating the cash register.
- Cleaning in accordance to restaurant’s sanitary standards including but not limited to sweeping and mopping floors, cleaning walls, tables, counters, kitchen and service equipment.
- Cleaning the customer service area, removing trash, cleaning restrooms and checking the parking lot.
- Assisting new crew members in learning their new job skills.
- Attend to deliveries such as off-loading trucks, storage and movement of raw product to the work area.
- Checking stock of products and insuring proper stock levels and rotation.
- Checking equipment to ensure that IT is in proper working order, letting the maintenance team know if there might be a problem.
- Backing up other crew members in their jobs, assist in any area to ensure that the food is being prepared, packaged and delivered to customer in a timely manner.
- Ensure the timely movement of completed food orders from kitchen to customer table.
Kitchen Crew- Establish and maintain effective employee relations.
- Inform the Chef on a daily basis regarding all relevant information on operational and personal matters.
- See to it that all food items for the outlets are prepared on time and meet quality and quantity standards.
- Preparing and measuring ingredients and portion sizes accurately.
- Prepare on daily basis food requisitions as assigned.
- Maintain cleanliness in all assigned areas, including refrigerators and freezers.
- Control cost by minimizing spoilage, waste, proper storage and exercising strict portion control.
- Ensure that cost control policies and procedures are followed.
- Attend training sessions if applicable.
- Report any equipment on the section which needs repair or maintenance.
- Ensure freshness and suitability of products used by the kitchen and that they are stored properly.
- Ensure smooth running of the kitchen during the Chef’s absence.
- Perform duties common to position and other duties as maybe assigned.
