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Customer Service

  • Full Time, onsite
  • Optimum InfoSolutions (M) Sdn Bhd.
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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The Core Objectives:

1. Provide timely and accurate support to our partners.

2. Resolve customer issues efficiently and effectively.

3. Maintain high levels of customer satisfaction and support Grab's service standards.

Essential Experience / Criteria:

1. Fluency in English (both written and spoken).

2. Previous experience in customer service or a related field.

3. Strong problem-solving skills and the ability to handle difficult situations calmly.

Desirable Experience / Criteria:

1. Experience working in a fast-paced environment.

2. Familiarity with Grab's services and platforms.

  • 3. Ability to work independently and as part of a team.