Operations Support:- Collaborate with internal operation teams to provide administrative assistance.
- Provide support in data entry, report compilation, and document management for the company's business department.
- Administering all deliverables related to audit and tax.
- Managing the onboarding process and administering engagement documentations for audit and tax department.
- Monitoring clients' feedback by checking the happiness index.
- Provide excellent customer service to clients and internal teams by promptly addressing inquiries and requests.
- Organize and maintain physical and electronic files, records, and documents, ensuring they are easily accessible when needed.
General Office Administration:- To create and maintain client information in system.
- Handle incoming and outgoing correspondence, including emails, letters, and phone calls.
- Ensure the office is well-organized, clean, and stocked with necessary supplies.
- Report and coordinate repairs or maintenance when necessary.
- Support accounting operations by filling documents, create and update expense reports and running software.
- Maintain accurate records of office activities, keep track of expenditures, bills, and other financial records.
- Prepare and process directors and employees claims, reimbursement forms, bills and payment records on a monthly basis in accordance with company policies.
- Prepare and process payments to vendors and statutory contributions via cheque payment or bank transfers.
- Reconcile vendor statements and resolve billing discrepancies.
- Maintain organized records of accounts payable transactions and documentation.
- Assist in maintaining compliance with company policies and procedures.
- Assist manager of various functions and responsible for handling full spectrum of sorting and document filling.
Degree in Business Administration, Human Resource Management, Secretarial, Accounting or its equivalent.Candidates with a minimum of 1 to 2 years of related experience are preferred, and having experience in customer support and collections will be added advantage.Proficient in Microsoft Office (Word, Excel, Outlook) and accounting software (such as SQL, Bukku and Xero) will be added advantage.Strong attention to detail, organization, interpersonal skills and time management skills.Good in follow-up and reporting, ability to work independently, multitask, and handle confidential information with discretion.Excellent written and verbal communication abilities in English and Bahasa Malaysia. Mandarin speakers will be an advantage.Ability to start work with short notice will be an advantage. 
