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B2C E-commerce Sales (PETRONAS Shop) [RID-00410]

Salary undisclosed

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About Setel:

The Future of Mobility

Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists’ journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.

In This Role You Will:

  • Design & Upload: Create and upload banners for our marketplaces (basic Canva skills required, Photoshop is a bonus!).
  • Promotional Ideas: Assist in brainstorming exciting promotional ideas like flash sales, discounts, etc.
  • Live Sessions Prep: Help prep for live streaming sessions, including creating PowerPoint slides for the host, setting up the backdrop, and organizing merchandise.
  • Live Hosting (Optional): If you're an outgoing person who loves the camera, you could even host live sessions!
  • Marketplaces Management: Answer customer inquiries in chat across all platforms and ensure everything is running smoothly.
  • Data Management: Use Excel and Google Sheets to track numbers and keep our sales organized.
  • Deadlines: Be attentive to deadlines—it’s super important!

This role is perfect for someone looking to dive into the world of e-commerce and is not afraid to take on different tasks—from creating fun designs to engaging with customers in live streams. If you’ve been a TikToker or streamer, or you’ve always wanted to try, this is the role for you!

You’re A Great Fit If You Have/Are:

  • Bachelor's degree in Business, MassComm, Ecommerce or a related field (or equivalent experience)
  • Minimum of 4 -6 months of internship period
  • Basic Design Skills (Canva or Photoshop is a plus)
  • Proficiency in Excel & Google Sheets (comfortable with data and numbers)
  • Strong Attention to Detail (deadlines are crucial in this role)
  • Excellent Communication Skills (both written and verbal for chat inquiries)
  • Proactive & Independent Attitude (you take initiative and don’t wait for instructions)
  • Outgoing Personality (bonus points if you're comfortable hosting live sessions!)
  • Flexibility with Working Hours (willing to work late nights/early mornings for live sessions)
  • Own Transport (posses a vehicle & driving license)
  • Experience in E-commerce Platforms like Shopee, Lazada, or TikTok (familiarity is a plus)
  • Willingness to Learn & Adapt (open to tackling a wide variety of tasks)
  • Ability to handle sensitive information with confidentiality
  • Excellent communication and interpersonal skills

What Makes Working With Us Awesome:

  • Our people and culture - You will get to work with awesome and friendly colleagues with whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer learning.
  • Availability of tools and applications - You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
  • Development focused - Your learning and growth matter most to us. We are people-centric and always ready to help our people to define what they want to make an impact on and craft their learning plan accordingly.

Cool Perks/ Benefits:

  • Our office elevates our values on the importance of collaboration & engagement. We want our work to be fun and to support this, we have spacious collaboration spaces, a well-stocked kitchen and a gaming area.
  • Hybrid work arrangement.
  • Exciting sports and engagement activities to strengthen employee bonding.

Personal Data Protection:

Setel Ventures Sdn Bhd (“Setel”, “we”, “our” “us”) is committed to protecting and respecting your privacy. This Setel privacy statement (“Privacy Statement”) explains what personal data we collect about you, when and why we collect it, how we use it, the conditions under which we may disclose it to others, your rights to your personal data and how we keep it secure. This Privacy Statement covers both our online and offline collection activities, including personal data that we collect through online platforms such as websites, applications, third party social networks or our online and physical events, or through other third parties that we work with. Please read this carefully to understand our views and practices regarding your personal data.

By clicking on “Apply”, I agree to the data privacy statement and I accept it.