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Payment Payable Executive - Operations, MY Marketplace

Salary undisclosed

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Job Description

  • Perform daily payout activities to both Shopee buyers and sellers on a daily or weekly basis by consolidating requests from internal teams and ensuring the proper due diligence performed prior to any payout activities
  • Perform scheduled payout activities to other internal Shopee entities by consolidating approved requests from internal stakeholders and ensuring the proper due diligence performed prior to any payout activities
  • Work with the business functions to maintain the payments pipeline, managing day-to-day responsibilities such as monitoring & researching the cause of payment declines, daily reconciling of payment processing statements for high volume transactions and monthly assessments of payment card fees
  • Be an internal SME (subject-matter expert) in e-commerce payments processing to assist in solving daily payments issues creatively and effectively
  • Partner with Product and Technical teams to solve problems, identify trends and opportunities for payments and payment channel integration optimisation and implement cost savings initiatives
  • Lead and / or actively participate in regionally or locally driven initiatives for process improvements relating to payment channel reconciliation
  • Track, analyse, influence, and communicate key metrics to influence decisions and new payments initiatives
  • Inform, influence, support, and execute initiatives focused on reducing payment costs and redundancies
  • Rotational support on campaign days to ensure payment channel availability
  • Ensure server and bank downtimes are managed adequately during campaign days by ensuring channel maintenance set-up or ensuring proper communication within internal teams to manage expectations
  • Other ad-hoc tasks as required by the Business

Requirements

  • At least 3-5 years working experience
  • Analytical and strong attention to detail required
  • Strong critical and problem-solving skills
  • Experience working within a technology organisation
  • Advanced Excel skills with knowledge of SQL (Structured Query Language) and Power Query (plus).
  • Familiar with multiple payment channels and concept of MDR (Merchant Discount Rate)
  • Excel (Vlookup and Pivot table) is a must, SQL nice to have
  • Previous experience in payments a must
  • Experience in fintech, banking or finance background a definite plus
  • Strong communication and presentation skills a must (English preferred)
  • Proactive, energetic, fast pace, meticulous
  • Smart, self-learning and resourceful
About Shopee
Size More than 5000
Industry Broadline Retail
Location Singapore
Founded 5 February 2015
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