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Application Engineer - Water Treatment

Salary undisclosed

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Working location: Central (KL, Klang Valley)

Working hours: 8.30 am - 5.00 pm

Working days: Monday - Friday

Responsibilities:

· Provide routine service and sales support in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.

· Assist with plant surveys of prospective customers.

· Assist with start-ups of new applications in both existing customers and new accounts.

· Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support.

· Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

· Engage in problem solving by performing system analysis, interpreting data, and providing written recommendations to ensure customer operations are performing at optimal levels.

· Support services include sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, and general labor activities.

· Follow company safety guidelines and incident reporting requirements.

Minimum Qualifications:

· Bachelor’s Degree in Engineering (Chemical/Industrial/Environmental)

· Proactive, independent, and positive attitude with a business mindset.

· Must have a valid Driver's License and acceptable Motor Vehicle Record.

Preferred Qualifications:

· Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.

· At least 1 year experience in water treatment or specialty chemical industry.

· Ability to sell value-added products to customers.

· Strong mechanical aptitude.

· Willing to work under dirty and hot environment, travelling overnight will be required.