Operation Support Specialist
Salary undisclosed
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Key Duties:
- Performing the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures
- Reviewing payment requests from businesses to ensure that they comply with policies an procedures.
- Tracking payments to vendors and reviewing payment status to identify any issues that may have occurred during processing.
- Reviewing account activity to determine whether any fraudulent activity has occurred.
- Processing checks, money orders, credit card payments, wire transfers, and other forms of payment
- Coordinating with banks, auditors, and other parties involved in the payment process.
- Perform end-to-end reconciliations and reporting for collection by partners and transaction processing partners.
- Assist in finance related matters such as preparation of journal and month end closing for finance reporting team.
- Ensuring company operates in accordance with regulatory requirement as adopted and mandated by business.
- Reconcile with third party payment service providers on client deposits and withdrawals
The Ideal Candidate:-
- Strong communication skills.
- Hand on and perform day to day operations.
- Ability to excel in a fast-paced environment where multi-tasking and short timelines are met with ability to deliver consistent results.
- Proficiency with Microsoft Office.
- Independent and always have the hunger to work and learn.
- Willingness to work flexible hours
- Proficient in BOTH written and spoken Mandarin and English.
- Experience in financial related industry is highly recommended.
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