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Operation Support Specialist

Salary undisclosed

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Key Duties:

  • Performing the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures
  • Reviewing payment requests from businesses to ensure that they comply with policies an procedures.
  • Tracking payments to vendors and reviewing payment status to identify any issues that may have occurred during processing.
  • Reviewing account activity to determine whether any fraudulent activity has occurred.
  • Processing checks, money orders, credit card payments, wire transfers, and other forms of payment
  • Coordinating with banks, auditors, and other parties involved in the payment process.
  • Perform end-to-end reconciliations and reporting for collection by partners and transaction processing partners.
  • Assist in finance related matters such as preparation of journal and month end closing for finance reporting team.
  • Ensuring company operates in accordance with regulatory requirement as adopted and mandated by business.
  • Reconcile with third party payment service providers on client deposits and withdrawals

The Ideal Candidate:-

  • Strong communication skills.
  • Hand on and perform day to day operations.
  • Ability to excel in a fast-paced environment where multi-tasking and short timelines are met with ability to deliver consistent results.
  • Proficiency with Microsoft Office.
  • Independent and always have the hunger to work and learn.
  • Willingness to work flexible hours
  • Proficient in BOTH written and spoken Mandarin and English.
  • Experience in financial related industry is highly recommended.