Senior Buyer (Vietnamese Speaker)

Key Objectives and Areas of Responsibility for Corporate Purchasing Roles:

Roles that deliver day-to-day purchasing operations to all business divisions across the globe, through established efficient and user-friendly purchasing processes and systems that provide spend transparency and help control costs. We deliver purchasing services through the Purchasing Service Centers from requisition to purchase order based on state of the art e-purchasing tools including both user support (e.g. first level support, management of e-purchasing catalog), processing non-catalog requisitions and second level support for issue solving and master data management.

Overall Role Purpose

Roles that manage buying activities with responsibility depending on country / region scope

• Organise and execute the purchase to pay process (including contract management process) ensuring compliance with global, regional and local procedures and policies

• Explore and capture internal demand; management of contracts for catalog and non-catalog requests

• Actively drive the use of procurement catalog

• Build good relationships with suppliers and internal customers

• Oversee and / or use the support of the purchasing support roles

• Team coordination and independent technical control of the assigned group as well as interdisciplinary coordination, control and quality assurance of the professional task completion

• Extended scope for decision-making within the given framework

Purchasing support roles:

• Provide administrative support to operational buying activities

• Assist different day-to-day activities within the purchasing organisation

• Provide 1st level support, consulting and training; interface to 2nd level support

Detailed Role Description:

Serving as Procurement Professionals:

• Execute and ensure procurement processes and contracting processes applying sourcing / purchasing / corporate / Business Partner policies

• Prepare, manage and administer on agreed contract templates for individual countries, negotiation of commercial terms for small value contracts

• Review contract and coordinate for content approvals (process initiation and monitoring)

• Response to inquiries regarding contract obligations and revisions

• Contract maintaining/archiving in the global standard contract management system

• Monitoring and identification of expiring contracts, initiate and prompt users to initiate for contract extension or competitive bidding according to approved guidelines and policies

• Collect and maintain data and / or ensure data quality maintenance and reporting on rates, catalog, supplier data / performance, purchase order admin.

• Drive (execute) tactical purchasing process (non-catalog requisitions) and ensure day-to-day / admin support (request and analyze competitive bids (3 bids and 1 buy), select suppliers, quality, delivery terms, specs for goods / services)

• Ensure clarification of outstanding receipt of order confirmation, invoices, delivery dates, rejection / change of purchase orders

• Catalog contracts negotiation with suppliers

• Support preparation and monitoring of tenders, negotiations and supplier management

• Analyze and evaluate supplier bids, tenders, proposals, or quotations; negotiate prices and delivery conditions; and commit to purchases (within established limits of authority) with terms that are in the organization’s best interest.

• Follow-up the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with internal customers

• Interpret inventory requests, production schedules, purchase requisitions, orders, and other documents to coordinate purchasing activities with the organization’s current and anticipated demand for goods and materials.

• Generate required reporting, analyze reports and identify catalog improvements.

Dealing with Key Stakeholders / Business Partners:

• Maintain good relationships with suppliers and internal customers in scope

• Provide advice and support to internal customer with specs for required low value goods / services (without a framework contract) in close cooperation with sourcing

• Provide feedback to sourcing in respect of suppliers performance

• Contribute to the successful cooperation between region / country and sourcing community

• Explain facts, policies and practices related to job area

• Support and interact primarily with colleagues of own sub-function

• Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge

Relevant Qualification:

• Completed apprenticeship and / or relevant university degree and / or equivalent experience

Required Experience:

• Min 2 years to 5 years of relevant experience in commercial functions and especially in purchasing and procedures

• Proficiency in Vietnamese and English – reading, writing & speaking.

• Solid working experience with purchasing practices and buying procedures

• Demonstrates solid knowledge of risk types and factors in procurement, as well as mitigation options.

• Assesses supplier risk and defines migitation actions, using standard templates, with limited complexity.

• Advise colleagues and business partners on the applicable laws, rules and regulations including the consequences of business decisions on compliance.

• Working experience with Enterprise Resource Planning Systems (especially SAP and Oracle environment)

• e-purchasing experience

• Experience in working with MS Office suite (Office, Excel, Word, Powerpoint)

• Working experience in building / mobilizing reports in MS Excel (using Pivots, Macro, Vlookup)

• Knowledge of working with VBA and Macro to automate reports & PowerBI would be advantageous

• Great communication style and analytical skills

Required Competencies and Skills:

DPDHL Leadership Attributes:

• Being Results Oriented – Supports others to understand company strategy and goals, help them to translate those in tangible objectives, made measureable contribution on promised results in a focused and disciplined way.

• Leveraging Strengths – Fully realized own potential and the potential of others, encouraged to grow and actively foster personal and career development. Embraced diversity and inclusion. Promote an open and honest feedback culture.

• Providing Purpose – Impressed others deeply by showing appreciation in the work of the team, by promoting collaboration towards stakeholders and leveraging his/her deep connection with the company purpose to others around him/her.

• Having and Creating Trust – Exemplified high integrity and reliability by following behavioral standards in alignment with our compliance rules and created a sense of unity and safety in a diverse company.

• Focusing on Clear Priorities – Provided a clear direction on what to focus on, took clear-cut decisions for the area of responsibility and aligned the team/organization to work on shared priorities.

• Being Positive about Challenges, Uncertainty and Changes - Championed turning initial challenges and setbacks into final success, kept team‘s spirit high and empowered others to embrace change. He/She anticipates change by visualizing future issues or opportunities and by preparing for them.

Additional Procurement Functional Specific Competencies:

• Application of Legal Standards & Policies – Laws and regulations; company rules policies and principles; procurement policies

• Sourcing Strategy & Category Management – Sourcing strategy development; category ownership and management

• Supplier Management & Market Knowledge – Supplier management; supplier market knowledge; innovation management

• Procurement Tactics – Procurement levers (e.g. RFP / RFI management); procurement tactics; communication and decision process

• Negotiation – Negotiation theory and concepts; negotiation process, principles, styles, tactics and power considerations; advanced concepts (e.g. Game theory)

• Contract & Risk Management – Contract management process, roles and tools; handling of uncertainties around contracts; risk types and factors; assessment process and KPIs, mitigation options and actions

• Purchase to Pay Processes & Operations – Tactical purchasing, purchasing support