Project Coordinator / Project Manager

Salary undisclosed

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Job Scope -

Geographical Scope: Global
The position contributes to PPG lounge operations globally by providing modern digital architecture designs, analyses, develops, and documents the lounge management solutions.
This position is expected to drive technology capabilities adoption & standardization to support the strategic business roadmaps for global lounges expansion and operations.
This position is to support the PPG Business Development and Sales team in clients’ requirements and IT integration discussion with our Lounge Management Solutions.
Enable: Efficient & Effective Technology Adoption; Process Automation, ITIL Framework, Business Requirements Analysis, Technical Design and Development
Govern: Data and Security Compliance, Policy & Procedure, Quality Assurance, Technology Standardization
Innovate: Keep up to date with technology evolution and industry developments, and perform proof-of-concept pilots to drive continuous digital innovation

What you'll be doing -

To lead a team of engineers or vendors for project delivery according to project requirements
To manage the project scope, schedule, risks and cost of the assigned project(s)
To support business development as and when required
To support in business activities and/or ad-hoc projects when required
To provide software support and maintenance to operational/production system
To lead the team in software modification/enhancement to the system
To lead the team in preventive maintenance and corrective actions promptly and effectively
To prepare project documentation, progress reports, technical/engineering studies
To engage and manage vendor’s support to diagnose and rectify technical issues
To manage external vendors and contractors for repairs and purchases
To lead the team in new setup or upgrade of IT infrastructure.

What you'll need -

Candidates with PMP preferred.
ITIL, CCNA or Certification in Cyber Security or Information Technology Security field has an advantage
Ability to communicate in English and Chinese (spoken and written) with excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
Pro-active, dynamic and with good analytical/conceptual thinking
Able to work independently as well as in a team and good interpersonal skills, presentation skills
Good understanding in Software Development Life Cycle (SDLC) (SCRUM will be added advantage)
Good knowledge and experience in computer/server hardware and network diagnostics and troubleshooting
Experience in Programming Skills such as Java will be an added advantage
3 to 5 years’ experience in project management, or customer success, or software system in fast paced B2B companies in the tech, digital sectors or growth startup sectors.
Strong problem-solving and conflict resolution skills
Excellent service attitude with the ability to be empathetic, responsive, resourceful and attention to detail
Active listener that knows how to adjust your narrative to different audiences and situations
Ability to meet deadlines and overseeing all incoming and outgoing project documentation and signing off.