Customer Service Executive
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Job details:
Exp- 0-5yr
Language required- English & Korean / Mandarin/ cantonese / Japanese / Vietnamese.
Locations- KL, Selongar, penang.
Shift type- Rotatinal & Day shifts / Night shifts
Working type - 5 days working in a week / Mon to friday
Employment type- Full time & Internships.
*Along with salary shift allowances are given*
Job Description:
We are seeking a motivated Customer Service Representative with 0-5 years of experience. You will be the first point of contact for our customers, addressing inquiries and resolving issues efficiently.
Responsibilities:
Respond to customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Assist in resolving customer complaints and issues.
Maintain customer records and documentation.
Qualifications:
Excellent communication skills.
Strong problem-solving abilities.
Ability to work in a fast-paced environment.
Basic computer skills.