F&B Assistant

JOB DESCRIPTION: -Handles cashiering duties for cafe/restaurant or room service orders. -Ensuring all billings are accurate and handling cash float. -Attend to guest complaints and restore guest satisfaction. -Serving guest's orders accurately and promptly and ensuring that food is served according to the order, table layout is clean and appropriate with the clean and correct condiments and cutlery. -Displaying menu for the day on table and notice boards; delivering accurate and prompt room service. -Performs inventory count, order taking, prepare breakage report, update bill orders or status, communicate telephone messages for guests, and post bills to guest account. -Performs all tasks according to established controls and systems (cashiering procedures) in the restaurant while trying to reduce cost and increase sales volume. -Explaining menu to guests, up-selling and presenting guests’ bills which are accurately generated. -Using, storing, cleaning and maintaining equipment such as chinaware, silverware, glassware, and coffee machine according to specifications and perform all scheduled preventive maintenance activities prepared by supervisor or superior. -Implementing 5s in their area of responsibility. -Performs any assignment as assigned or delegated by the superior and hotel manager as competently as possible and fulfilling special duties which may be assigned by management from time to time. JOB SPECIFICATION: -Candidates must possess at least SPM/"O" Level, Diploma/Advanced/Higher/Graduate Diploma in any field -Proficient in English and Bahasa Malaysia. -Ability to work on shift and public holiday. -Possess good personality and punctuality. -Possess strong communication skills. -Must be friendly, positive, self-disciplined and willing to learn. -Possess good problem-solving skills, organizational skills and multitasking abilities.