System Quality Manager

• Manage all external registration requirements to ensure they are met. • Liaise with external bodies in all matters relating to registration. Maintain and improve, in line with business needs • Implement all relevant procedures described in the Quality Management System (QMS) • Ensure all internal systems and procedures are updated, reviewed and modified to meet external certification body requirements • Update quality documentation and communicate to continue Lessons learned from quality concerns • Ensure all necessary systems and procedures are in place to satisfy all client requirements and audits • Introduce new systems and procedures where appropriate • Train others in all aspects of the quality system and application of procedures • Conduct regular internal and process audits of the QMS • Ensure corrective action is taken to address non-conformities found • Confirm the closure of the non-conformance with the Certification Body • Hold quarterly audit performance meetings within the business and with the Certification Body • Manage audit nonconformance database • Provides detailed analysis of nonconformities • Produce written reports and make presentations • Conduct training and continuous development • Identify business improvement opportunities within the organization • Develop, implement and manage key performance indicators (KPIs) for each area of responsibility • Ensure KPIs are met by implementing the overall plan, including management and reporting • Report achievement of targets and identify any necessary actions • Ensure functions operate in accordance with any health, safety and environmental policies and procedures to ensure the safety and well-being of staff and visitors • Conduct risk assessment of processes and tasks in the department