BUSINESS PROCESS MANAGER

• Maintain current client relationship and identifying areas for potential clients. • Proactively engaging with customers to discuss their evolving needs to achieve individual and divisional targets in alignment with the strategies and policies. • Maintain, improve technical and professional knowledge by co-operating with all related parties, participating in our industry events, exhibitions etc. and establishing networks. • Improve our brand recognition and help boost our financial growth. • Create action plans and sales strategies that will help up reach our growth initiatives including new customer acquisition and client optimization. • Work closely with partners and stakeholders across organizations to understand the impact of channel services in their areas and to gain insights to inform future design and development; provide input into roadmap priorities in other areas to optimize end-to-end processes and service delivery. • Drive the business request process through a project management approach which emphasizes posing analytical questions, coordinating the collection of information, and collaborating for solution. • Develops and/or maintains and improves business relations with customers of the Company. Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities. • Seeks out and targets new customers and new sales opportunities, initiates action plan to approach and secure new business for the Company. • Provide new development and strategic plan to the process for improvement cycle. • Develop working relationship with other corporate processes, including but not limited to: International planning, global acceleration, supply chain, financial planning, and investor relations. • Research and benchmark other companies and planning tools in order to bring new ways of looking at strategy development. • Lead special projects in support of the corporate strategic plan at the direction of the executives.