SERVICES SUPERVISOR

We are seeking an experienced and motivated Supervisor for our Cleaning & Janitorial Services team. The ideal candidate will have a proven track record of managing cleaning operations. This role requires a hands-on leader who can ensure our cleaning standards are met consistently, while also fostering a positive and productive work environment. Key Responsibilities: - Supervise and coordinate the activities of cleaning staff to ensure high standards of cleanliness and hygiene. - Develop and implement cleaning schedules and protocols to meet client requirements and industry standards. - Conduct regular inspections of facilities to ensure cleaning tasks are completed to the highest standards. - Provide training and support to cleaning staff, ensuring they are knowledgeable about proper cleaning techniques and safety procedures. - Address any client concerns or complaints promptly and effectively, maintaining strong client relationships. - Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper maintenance. - Ensure compliance with health and safety regulations, company policies, and industry best practices. - Assist in the recruitment and onboarding of new cleaning staff as needed. - Prepare and maintain reports on cleaning activities, staff performance, and client satisfaction. Qualifications and Preferred Criteria: - Proven experience in a supervisory role within the cleaning services industry, preferably with a background in hospitality and cleaning industry. - Strong understanding of cleaning techniques, equipment, and safety protocols. - Strong leadership, communication, interpersonal, and customer service skills. - Ability to work independently and make decisions under pressure. - Detail-oriented with a commitment to maintaining high standards of cleanliness. - Proficiency in Microsoft Office Suite and other relevant software. - Ability to work flexible hours, including evenings and weekends, as required. - Fluent in English, with a willingness to travel, strong customer service skills, and a team player oriented attitude