Customer Success Intern
- Internship, onsite
- ServeDeck Innovation Sdn Bhd
- Kuala Lumpur, Malaysia
RM 0 - RM 1,200 / Per Mon
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
• Learn how to engage with customers to ensure their setup and usage are optimized. • Gain exposure to identifying upsell and cross-sell opportunities alongside the Customer Success team. • Observe and assist in responding to customer requests and inquiries in a professional and timely manner. • Work with team members to understand the process of supporting customer renewals and expanding product usage. • Provide support in gathering insights and suggestions aimed at improving customer engagement with the platform. • Assist the Customer Success Executive and observe how to act as a secondary point of contact for customer support.
Similar Jobs