SENIOR ACCOUNT MANAGER

1. Client Relationship Management: Build and maintain strong, trust-based relationships with key stakeholders within client organizations. Understand their business objectives, challenges, and needs to effectively position our data analytics solutions. 2. Account Planning and Strategy: Develop account plans and strategies to achieve revenue targets and drive business growth. Identify opportunities for upselling and cross-selling our solutions and services based on client needs and industry trends. 3. Project Coordination: Collaborate with internal teams, including data analysts, engineers, and consultants, to deliver projects on time and within budget. Serve as the client advocate within the organization, ensuring that client expectations are met or exceeded. 4. Contract Renewals and Negotiations: Manage contract renewals and negotiations, ensuring favorable terms for both the client and the company. Proactively address any issues or concerns raised by clients to maintain satisfaction and retention. 5. Performance Tracking and Reporting: Monitor key account metrics, such as revenue growth, client satisfaction, and project milestones. Prepare regular reports and updates for internal stakeholders and clients, highlighting achievements and areas for improvement. 6. Market Research and Competitive Analysis: Stay abreast of industry trends, market dynamics, and competitor activities. Use market insights to identify new business opportunities and refine our value proposition.