CUSTOMER SERVICE
RM 1,500 - RM 1,999 / Per Mon
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- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answering, screening and forwarding incoming phone calls - Provide basic and accurate information in-person and via phone/email - Proven work experience as a Receptionist, Front Office Representative or similar role - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive when issues arise - Multitasking and time-management skills, with the ability to prioritize tasks - Customer service attitude - Notify relevant employees when visitors arrive. - Sign for deliveries and ensure all mail and packages are distributed accordingly. - Collecting feedback & suggesting improvements to enhance customer experience - Solid communication and interpersonal skills - Friendly, helpful, confident and engaging personality
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