Livestream Customer Service | PJ | Urgent Hiring

Job Highlights Fast Growing Business Flexibility, fun, and young working experience Ready to learn, try, and accept new challenges. Excellent career growth opportunity Must be able to read and write in Mandarin. Responsibilities: Actively monitor live sessions to engage with viewers, answer questions, and provide product information in a friendly and professional manner. Maintain up-to-date knowledge of our product range to offer accurate information to customers. Work closely with the live selling team to improve customer engagement strategies and increase sales conversion rates. Handle customer inquiries and issues related to orders, providing exceptional customer service that enhances the shopping experience. Able to independently and quickly solve problems Requirements: Excellent communication skills, with the ability to engage customers in a live online environment. Familiarity with FB, Instag, Tiktok and other social media platforms as selling channels. Ability to work in a fast-paced environment and adapt to changing demands. Team player with a positive attitude and a commitment to providing outstanding customer service. Must be able to read and write in Mandarin due to Mandarin work software. Benefits: Basic salary + Attendance Bonus Standard Remuneration (EPF, SOCSO, EIS, Allowance, Increment (Performance Based)).