Sales Coordinator

Job Responsibilities: • Assist Sales Team in Quotation Preparation: Aid in the creation of detailed and accurate quotations for clients. • Product Code Creation: Ensure the precise creation of product codes in the company IT system, aligning with specifications outlined in sales agreements. • Order Acknowledgement & Delivery Advising: Acknowledge customer purchase orders and provide accurate delivery dates. • Purchase Order Issuance: Guarantee the timely and accurate issuance of purchase orders. • New Item Meeting Coordination: Facilitate meetings for new product briefings, ensuring all necessary documents are prepared beforehand. • Document Management: Organize and file sales-related paperwork and mandatory documents as per company SOPs. • Order Tracking and Follow-up: Monitor customer orders, reviewing and following up to ensure on-time delivery. • Interdepartmental Liaison: Work closely with various departments and suppliers to manage customer orders effectively. • Data Collection and Analysis: Collect customer service performance data bi-quarterly, assisting in data compilation for strategy and performance management. • General Sales Support: Provide support to the sales team in various customer-related tasks as needed. • Customer Service: Respond to customer requests, inquiries, and problems promptly and efficiently. Maintain responsiveness and availability as required, demonstrating a commitment to meeting urgent business needs. Qualifications and Skills: • Excellent organizational and administrative skills, with a proven ability to maintain order and efficiency. • Strong communication and interpersonal abilities, essential for team collaboration and customer interactions. • Capable of effectively navigating and thriving in a fast-paced work environment. • Proficient in IT systems pertinent to sales and order management, demonstrating technological adeptness. • A degree is preferred: A degree is preferred, with Business, Hotel Management, or Engineering graduates encouraged to apply. • Experience in a similar role is preferred, showcasing familiarity with industry practices. • Adept at leveraging technology to optimize work processes, ensuring timely and accurate deliverables even under pressure.