Front Office

Job Responsibilities: a) Answers phone calls courteously b) Guides guests and issues key card room c) Handles guest complaints d) Files documents e) Maintains schedules f) Responds to guest inquiries g) Check-in & check-out process h) Reservation Criteria: a) Excellent communication skills b) Proficiency in computer programs c) Planning and organizing abilities d) Exceptional interpersonal skills e) Ability to work with different groups of people f) Multitasking abilities g) Efficient time management skills h) High school diploma or equivalent required i) Able to work in shift * Can start immediately