Admin Assistant

Position Overview:
As the Admin Assistant, you’ll play a vital role in ensuring our salon runs smoothly. From welcoming clients at the reception to managing appointments, your organization and friendly attitude will set the tone for a delightful salon experience.

Key Responsibilities:

Reception Duties: Greet clients warmly as they arrive, answer incoming calls, and assist with inquiries in a friendly and professional manner.

• Appointment Management: Efficiently schedule and manage client appointments, maintaining an organized calendar to optimize the day-to-day operations of our beauty specialists.
• Client Coordination: Confirm appointments, inform clients of any changes, and ensure they are comfortable and informed about their services.
• Administrative Support: Maintain client records, update information, and keep all documentation organized and accessible.
• Payments & Billing: Process payments, issue receipts, and provide clear information on our services, pricing, and policies.
• Supply Management: Assist in keeping track of salon supplies, preparing inventory requests, and ensuring the front area is stocked with necessary items.
• Team Coordination: Work closely with salon staff to ensure seamless communication about daily schedules and client needs.

Qualifications:

• Experience: Previous experience in customer service or as a receptionist/administrative assistant, preferably in the beauty or wellness industry.
• Communication Skills: Strong verbal and written communication skills in a warm, professional manner.
• Organizational Skills: Excellent multitasking and scheduling abilities with attention to detail.
• Tech-Savvy: Proficiency in scheduling software or booking systems is a plus.
• Team Player: Friendly and reliable with a collaborative attitude, willing to support colleagues to ensure smooth operations.

Job Types: Full-time, Permanent, Contract, Internship, Fresh graduate
Contract length: 6 months

Pay: RM1,600.00 - RM2,000.00 per month

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Opportunities for promotion
• Professional development
• Vision insurance

Schedule:

• Rotational shift
• Weekend jobs

Supplemental Pay:

• Attendance bonus
• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• STM/STPM (Required)

Experience:

• Administration: 1 year (Required)

Language:

• Bahasa Malaysia (Preferred)
• English (Preferred)

Expected Start Date: 11/08/2024