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Customer Service Executive - Native Korean (Travel E-commerce)

  • Full Time, onsite
  • Agensi Pekerjaan Find Talent Sdn Bhd
  • Petaling Jaya, Malaysia
RM 8,500 - RM 8,500 / Per Mon

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Attending to user fronting and back-office processing works via online chat, support email, CS voice support, or tickets in relation to the following matters:

  • Handling pre online booking enquires, post online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
  • Checking booking status.
  • Payment or Refund Escalation.
  • App or web user guide and feature support.
  • Contacting vendors about customers’ inquiries .

Job Requirements

  • At least holding a Bachelor's Degree or Associate Degree and/or expected graduate (documents required)
  • Required language(s): Korean and English
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
  • Good command of computer skills / Microsoft Office and typing must be fast both in Korean and English.
  • Able to work in Malaysia (Ara Damansara)

Job Type: Full-time

Pay: From RM8,500.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus