Customer Service Executive - Native Korean (Travel E-commerce)
RM 8,500 - RM 8,500 / Per Mon
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Attending to user fronting and back-office processing works via online chat, support email, CS voice support, or tickets in relation to the following matters:
- Handling pre online booking enquires, post online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
- Checking booking status.
- Payment or Refund Escalation.
- App or web user guide and feature support.
- Contacting vendors about customers’ inquiries .
Job Requirements
- At least holding a Bachelor's Degree or Associate Degree and/or expected graduate (documents required)
- Required language(s): Korean and English
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Good command of computer skills / Microsoft Office and typing must be fast both in Korean and English.
- Able to work in Malaysia (Ara Damansara)
Job Type: Full-time
Pay: From RM8,500.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
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