Epicareer Might not Working Properly
Learn More

Guest Service Officer - Reservation

  • Full Time, onsite
  • Hyatt House Kuala Lumpur, Mont'Kiara
  • Kuala Lumpur, Malaysia
Salary undisclosed

Apply on


Original
Simplified
Company Description

Hyatt House Kuala Lumpur, Mont'Kiara is a residentially inspired extended stay hotel located in the cosmopolitan Mont'Kiara area, minutes away from Kuala Lumpur. The hotel offers spacious full kitchen suites and premier studio hotel rooms, ideal for both business and leisure travelers. Guests can enjoy great value extras such as complimentary buffet breakfast, parking, shuttle service, access to workout and game rooms, and free Wi-Fi everywhere.

Role Description

This is a full-time on-site role for a Guest Service Officer - Reservation at Hyatt House Kuala Lumpur, Mont'Kiara in WP. Kuala Lumpur. The Guest Service Officer will be responsible for providing exceptional guest services, handling reservations, assisting with check-ins and check-outs, and addressing guest inquiries and concerns on a daily basis.

Qualifications

  • Guest Service and Customer Service skills
  • Strong Communication skills
  • Ability to multitask and prioritize tasks effectively
  • Excellent problem-solving skills
  • Attention to detail and organizational skills
  • Knowledge of hotel operations and reservation systems is a plus
  • Fluency in multiple languages is beneficial