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  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
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  2. Click. then Settings.
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  4. Click Site settings.
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  4. Scroll down and click on JavaScript.
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Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...
J

Customer Service/ Customer Care Specialist

RM 2,500 - RM 5,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

RinggitPlus is looking for an engaging, energetic, and thoughtful person to manage customer questions and comments on social media.

Speaking as the voice of our brand at the very pointy end you’ll need to be committed consumer champion, prepared to go the extra mile to make sure Malaysians get what they need from RinggitPlus.

You’ll need a strong social media background and a good understanding of how to communicate with happy (and less happy) customers in public channels.

What You’ll Do

  • Respond quickly and professionally to social media comments and questions on Facebook, Twitter, Instagram, YouTube and other platforms
  • Resolve customer questions and respond to ratings and reviews of our products
  • Become proficient in use of our company tools and resources, providing timely resolution of customer problems
  • Celebrate our successes and apologise for our mistakes, sincerely
  • Ensure RinggitPlus brand values are maintained and exceeded
  • Give brutally honest feedback and work with our teams to improve the RinggitPlus customer experience

What You’ve Got

  • At least one year of relevant work experience
  • Good written English, more languages the better
  • Social Media know-how
  • Excellent creative problem-solving ability
  • Time management and organisation skills
  • Common sense, good judgement, and empathy
  • Healthy respect for privacy and confidentiality
  • Great sense of humour and moral compass

*Open to non degree holders!

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM5,000.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Work from home

Schedule:

  • Fixed shift

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 2 years (Preferred)

Language:

  • English (Preferred)
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