Front Office Supervisor (Hotel)

Responsibilities

• Act as a shift leader of the front office operation, including check-in and check-out procedures, guest inquiries, and room assignments.
• Monitoring and optimising staff scheduling and workflow to ensure efficient and responsive guest service.
• Assists the Front Office Manager in organizing, directing and coordinating the activities of the front office in order to ensure smooth operation and proper administration of the department.
• Ensure that the staff adheres to the Standard Operating Procedure of the front office.

Requirement

• Relevant certification.
• Relevant experience in similar role.
• Applicants must be willing to work in Johor Bahru

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Professional development

Schedule:

• Rotational shift