Assistant IT Executive

KEY RESPONSIBILITIES:

• Install, configure, test, maintain, and upgrade computer hardware, software, systems, networks, applications, and management tools.
• Troubleshoot and resolve hardware, software, and connectivity issues, including user access and component configuration.
• Manage and monitor all installed network appliances, systems, and related infrastructure.
• Record and maintain inventories of hardware and software, site/server licensing, and user access.
• Ensure optimal network connectivity and infrastructure availability.
• Provide technical support and respond promptly to service issues and requests.
• Collect and analyze information to evaluate existing or proposed systems.
• Collaborate with business leadership and management teams to identify pain points, requirements, and IT expectations.
• Develop and implement solution roadmaps aligned with business unit goals.
• Engage with business teams to prioritize responsibilities in accordance with the overall roadmap and plan.
• Build long-term relationships between IT, business teams, and vendors.
• Coordinate and manage the implementation of IT initiatives and projects.
• Create system guidelines and manuals.
• Document processes and maintain records for systems and networks, including detailed flowcharts and diagrams outlining capabilities and procedures.
• Assist in IT audits or certification processes.
• Conduct research and feasibility studies to recommend hardware, software, and solutions for purchase or implementation.
• Collaborate with technical staff (e.g., networking) to ensure system connectivity and compatibility.
• Maintain confidentiality regarding information processed, stored, or accessed by the network.
• Document system problems and resolutions for future reference.
• Manage new assignments and tasks as assigned by the Head of Department (HOD).
• Execute duties as instructed by superiors to benefit the company.

MANDATORY REQUIREMENTS:

• Bachelor’s Degree in Computer Science (Computer Systems and Network) or Information Technology.
• Professional proficiency in English for effective communication with stakeholders.
• Fresh graduates or candidates with no more than 2 years of experience in IT infrastructure.

OTHER REQUIREMENTS:

• Ability to thrive in a fast-paced environment and effectively manage work-related stress
• Strong capability to work independently
• Excellent analytic skills and logical thinking
• Experience in the manufacturing industry is preferred

BENEFITS:

• Meal allowance RM150
• Group hospitalization & surgical insurance
• Group personal accident insurance
• Employee life benefit
• Outpatient medical benefit
• Maternity & paternity leave
• Annual leave
• Medical leave
• Marriage leave
• Annual bonus, increment and promotion dependent on performance & subjected to confirmation before 31st December

Job Types: Full-time, Permanent

Pay: RM3,300.00 - RM4,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Computer networking: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)