Supply Chain Nerve Center (Specialist)

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF !

Objectives of the Position:

Digitalization will be part of our DNA at Global Business (GB). We will change processes that will simplify life within but also outside of GB, sometimes even without our BASF colleagues noticing it. Within GB, we will use digital tools to stop us spending too much time on tasks that hinder us from doing the things that are really needed, such as consulting our service recipients. Digital tools will free up our time to help our internal partners and we will be able to actively shape our division’s digital footprint.

GB Strategy is to transform Kuala Lumpur Hub into a digital Hub to support BASF. Global Business Customer (GBC) Supply chain team is looking for an exceptional Supply chain professional to support in development and implementation of new digital tools that will help operations.

You will focus on designing and implementing (along with counterparts and solution architects) Control Tower solutions for BASF Overseas delivery services. In addition, you will need to understand the customers' requirements and use cases to map to the Control Tower solution. As part of the digital transformation, you will play a key role in change management and communication to stakeholders.

Main Areas of Responsibilities and Key Activities:

(50%) Supply chain tactical support

• You will be responsible for providing tactical support for door-to-door supply chain delivery process
• You will monitor exceptions at each supply chain stage to allow timely and informed decisions for effective escalation management
• You will drive supply chain disruption monitoring activities including what-if scenarios and help create recommended actions / options
• You will support operations teams during crisis management events by providing impact analysis and recommending corrective / preventive actions
• You will conduct market analysis to identify market trends, new opportunities, alternate ports, carriers, and modes
• You will improve supply chain resilience and mitigate our customer delivery risk exposure
• You will identify improvement opportunities for supply chain process and recommend best fit solutions or tools

(20%) Communication and change mgmt.

• You will work closely with operations to identify business requirements and structure them into actionable and meaningful objectives
• You will drive change management and help deployment of new tools and processes
• You will work with carriers and service providers identify and resolve issues impacting service delivery
• You will provide timely communication to relevant stakeholders on disruptions, identify impacts, provide recovery options and estimate expected back to normal

(20%) Citizen data science

• You will coordinate analytics and data ETL (Extract, Transform and Loading) activities for all deliveries.
• You will work with data science and digitalization experts to implement statistical and machine learning models to create predictive and prescriptive solutions that provide users with key insights.
• You will build prototype models for proof of concept and paving way for new digitalization tools.

(10%) Supply Chain Operations Support

• You will create and run monitoring, exception, performance and KPI reports for delivery and shipment status.
• You will help automate and maintain reporting for operations and performance
• You will Identify and evaluate automation and technology opportunities to drive operational improvements.

Job Requirements:

Bachelor’s degree in Business, Supply chain, Economics, Industrial Engineering, Chemistry, or related field

Working Experience:

At least 4 years of relevant Supply Chain / Logistics / Transportation Management

Technical & Professional Knowledge:

• Knowledge of working with SAP and business reporting
• Knowledge of working with SQL, Azure, and cloud databases
• Knowledge of supply chain, logistics and shipping industry
• Advantage for knowledge of working with business intelligence applications like Tableau, Power BI etc
• Self-driven and takes initiative to learn and experiment
• Open minded with diversity and strong communication skills
• Great analytical, critical thinking and problem-solving abilities

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has about 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at www.basf.com.