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Technical Officer Network Operation Centre

RM 1,800 - RM 2,300 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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  • Perform task as a Call Centre, Network Monitoring and Network Operation Centre (NOC).
  • Open Trouble Ticket and issue to the customer for fault restoration tracking and process and also for any network maintenance.
  • Execute and Implement Fault Management & Escalation between NOC, Regional Operation, vendor, third party provider and customers.
  • Implement and Execute network monitoring and management via different Network Management System platform.
  • Compile Trouble Ticketing and furnish the List of Failure every month.
  • Handle customer concerns and problems through the telephone.
  • Attend complaints, requests, problems are addressed effectively and within appropriate time frame and manner.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM1,800.00 - RM2,300.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • Are you willing to work on shift rotation?
  • Are you willing to work in Bangsar?

Education:

  • Diploma/Advanced Diploma (Preferred)