Technical Officer Network Operation Centre
RM 1,800 - RM 2,300 / Per Mon
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
- Perform task as a Call Centre, Network Monitoring and Network Operation Centre (NOC).
- Open Trouble Ticket and issue to the customer for fault restoration tracking and process and also for any network maintenance.
- Execute and Implement Fault Management & Escalation between NOC, Regional Operation, vendor, third party provider and customers.
- Implement and Execute network monitoring and management via different Network Management System platform.
- Compile Trouble Ticketing and furnish the List of Failure every month.
- Handle customer concerns and problems through the telephone.
- Attend complaints, requests, problems are addressed effectively and within appropriate time frame and manner.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM1,800.00 - RM2,300.00 per month
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Application Question(s):
- Are you willing to work on shift rotation?
- Are you willing to work in Bangsar?
Education:
- Diploma/Advanced Diploma (Preferred)
Similar Jobs