Customer Engagement Specialist
RM 2,500 - RM 3,500 / month
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Job Responsibilities :
- Meet and greet customers
- Assigning customers to available executives
- Attending to telephone calls & inquiries
- Monitor selected activities e.g test drive and demo car movement
- Updating database
- Preparation of reports and related documents
- Assist in CSI and CRM activities
- Assist in administrative duties
Job Requirement :
- Minimum Certificate or Diploma in any discipline preferably in Hospitality/ Hotel Management or similar disciplines
- Possess some working experience in front-line (Front-desk/ Customer facing) ie from retail or hotel industries preferred. Fresh graduates, are encouraged to apply.
- Pleasant outlook & personality with good communication and interpersonal skills
- Ability to conversation English.
- Candidates MUST be able to work on rotated weekends including Public Holiday - Shifts may start as early as 8.00am and ended as late as 7.00pm (depending on assigned shifts)
Job Type: Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
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