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Claim Intern - Clinical

RM 1,000 - RM 1,000 / Per Mon

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SUMMARY:

Support daily operation activities - Guarantee Letter Issuance

KEY TASKS & ACCOUNTABILITIES

  • Receiving GL request from Patient / Hospital via email, fax, apps, HC Portal.
  • Assigning cases with all the attached documents provided to assessors based on the work schedule.
  • GL & top up GL issuance based on provided documents such as referral letter on the diagnosis or appointment cards on visit date & verification of the policy, membership, coverage entitlements from CIS and QA hospitals for additional documents/information.
  • To support Call Centre - hospital/ provider in handling of guarantee Letter and matters related to coverage.
  • Assists queries from hospital and clients via phone calls or e-mails.
  • Ensures compliance to any changes in terms of system parameters or process.
  • Maintains quality as per framework for accuracy.

QUALIFICATIONS/EXPERIENCE

  • Diploma, Advanced/Higher/Graduate Diploma, Degree in any Science related field

TECHNICAL SKILLS

  • Good command in English both written or oral
  • Computer literacy in Microsoft Office (Excel & Word)

Job Type: Internship

Pay: RM1,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Kelana Jaya: Reliably commute or planning to relocate before starting work (Required)