H
Claim Intern - Clinical
- Internship, onsite
- HEALTH CONNECT SDN BHD
- Kelana Jaya, Malaysia
RM 1,000 - RM 1,000 / Per Mon
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SUMMARY:
Support daily operation activities - Guarantee Letter Issuance
KEY TASKS & ACCOUNTABILITIES
- Receiving GL request from Patient / Hospital via email, fax, apps, HC Portal.
- Assigning cases with all the attached documents provided to assessors based on the work schedule.
- GL & top up GL issuance based on provided documents such as referral letter on the diagnosis or appointment cards on visit date & verification of the policy, membership, coverage entitlements from CIS and QA hospitals for additional documents/information.
- To support Call Centre - hospital/ provider in handling of guarantee Letter and matters related to coverage.
- Assists queries from hospital and clients via phone calls or e-mails.
- Ensures compliance to any changes in terms of system parameters or process.
- Maintains quality as per framework for accuracy.
QUALIFICATIONS/EXPERIENCE
- Diploma, Advanced/Higher/Graduate Diploma, Degree in any Science related field
TECHNICAL SKILLS
- Good command in English both written or oral
- Computer literacy in Microsoft Office (Excel & Word)
Job Type: Internship
Pay: RM1,000.00 per month
Benefits:
- Professional development
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Kelana Jaya: Reliably commute or planning to relocate before starting work (Required)
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