Customer Service Officer (PENANG) Mandarin (Up to RM3600)
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Responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.
Permanent Role: 5 days per week rotational from Mon - Sun
Working Hour: Rotational shift (subject to change)
Working Location: Bayan Baru Or George Town
2 weeks training is not allowed to take leave.
Job Requirement:
~ SPM holders and above are welcome to apply
~ Able to work on rotational shift basis.
~ Able to view content that may be offensive/ deemed inappropriate.
~ Fluency in written & spoken English & Mandarin.
Interview Process: Online Registration + Online Test > HR Phone Interview > HM FTF Interview
Remuneration Package:
- Basic is up to RM3,600 + RM300 Fixed Language Allowance
- RM300 Fixed Language Allowance
- Insurance Coverage: Hospitalization, Term Life & Personal Accident Insurance
- 10 days annual leave (Prorated)
- Sick leave
- Hospitalization leave
- Maternity and paternity leave
- Medical coverage
- Probation and resignation
- OT (approved by supervisors)
- Dental or Optical benefits – max RM 100 per year
Job Type: Full-time
Pay: RM3,000.00 - RM3,600.00 per month
Application Question(s):
- What is your current salary?
- What is your expected salary?
- How long is your notice period?
- Are you willing to work rotational shift job in Bayan Lepas?
Language:
- , and write/type Mandarin (Required)