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Customer Service Officer (PENANG) Mandarin (Up to RM3600)

RM 3,000 - RM 3,600 / Per Mon

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Responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.

Permanent Role: 5 days per week rotational from Mon - Sun
Working Hour: Rotational shift (subject to change)
Working Location: Bayan Baru Or George Town
2 weeks training is not allowed to take leave.

Job Requirement:

~ SPM holders and above are welcome to apply
~ Able to work on rotational shift basis.
~ Able to view content that may be offensive/ deemed inappropriate.
~ Fluency in written & spoken English & Mandarin.

Interview Process: Online Registration + Online Test > HR Phone Interview > HM FTF Interview

Remuneration Package:

  • Basic is up to RM3,600 + RM300 Fixed Language Allowance
  • RM300 Fixed Language Allowance
  • Insurance Coverage: Hospitalization, Term Life & Personal Accident Insurance
  • 10 days annual leave (Prorated)
  • Sick leave
  • Hospitalization leave
  • Maternity and paternity leave
  • Medical coverage
  • Probation and resignation
  • OT (approved by supervisors)
  • Dental or Optical benefits – max RM 100 per year

Job Type: Full-time

Pay: RM3,000.00 - RM3,600.00 per month

Application Question(s):

  • What is your current salary?
  • What is your expected salary?
  • How long is your notice period?
  • Are you willing to work rotational shift job in Bayan Lepas?

Language:

  • , and write/type Mandarin (Required)