Executive, Systems and Data Analytics

The Executive, Systems and Data Analytics plays a key role in supporting the efficient operation of HR systems and driving data-driven decision-making through insightful HR reporting. This role is essential in ensuring that HR processes are streamlined, data is accurate, and management has access to timely and relevant HR insights and dashboards. A strong foundation in data management, analytics, and proficiency in various software tools and reporting platforms is required to excel in this position.

• HR System Support: Provide comprehensive support to HR staff and employees in using HR systems and reporting tools. This includes troubleshooting, resolving technical issues, and addressing queries related to system usage. Monitor the problem ticket logs to ensure all issues are resolved within the SLA.
• Reporting, Analytics & Data Analysis: Generate accurate and insightful reports, dashboards, and analytics from HR data, providing management with key metrics such as employee turnover, demographics, and workforce trends. Conduct in-depth analysis of this data to identify patterns and trends, supporting the development of HR strategies in areas like talent acquisition, employee retention, and overall workforce management.
• Process Improvement: Identify opportunities to enhance and streamline HR processes through automation and system improvements. Collaborate with HR, IT and crossfunctional teams to understand requirements and implement optimized workflows.
• Project implementation: Manage HR system related projects, including system upgrades, implementations, and data migrations, ensuring minimal disruption to operations and maximum efficiency. Create project plan, manage and drive user requirements gathering, design, development, UAT and go-live of the project. Liaise with the vendor and IT infrastructure and technical teams on project requirements to ensure quality and timely delivery of the project.
• Data Governance & Privacy: Ensure that all HR data is handled securely, in compliance with data privacy regulations and internal company policies.
• Ad hoc Duties: Undertake other duties as required, contributing to the broader goals of the HR and organizational function.

• Bachelor’s degree in Data Analytics, Information Systems, Human Resources, Computer Science or a related field.
• Minimum of two years of experience in data analysis and application support. Prior experience in an analytical role or with HR data is an advantage.
• Proficiency in advanced MS Excel and Power BI.
• Experience in basic SQL Query and scripting.
• Good knowledge in programming standards and data management.
• Strong analytical and problem-solving skills with the ability to interpret complex datasets.
• Demonstrated ability to maintain confidentiality with sensitive HR and business data.
• Capable of working both independently and collaboratively within a team, taking the lead on individual projects with minimal supervision.
• Effective communication skills, including the ability to document findings and present them clearly.
• Self-motivated, dependable, and able to handle multiple priorities under tight deadlines.
• Strong work ethic and attention to detail.