Head of Sales & Operations (CFD/FX Platform, Multinational Brand)

Confidential Role: Country Sales and Operations Head (CFD/FX Platform, Multinational Brand)

Location: Kuala Lumpur, Malaysia

Industry: Fintech Brokerage/Financial Services/Capital Markets

This role is open to candidates already based in Malaysia or those willing to relocate.

*Relocation to Kuala Lumpur (including visas) will be fully supported by the employer*

Our global client is seeking a highly experienced and strategic leader to spearhead their expansion and operations in the dynamic North Asian market.

This is a confidential role for a seasoned professional with a proven track record in driving business growth in North Asia.

Key Responsibilities:

• Strategic Leadership: Develop and implement a robust business strategy aligned with the company's overall goals and objectives for the Chinese market.
• Sales Leadership: Drive revenue growth by overseeing sales activities, including lead generation, customer acquisition, and account management.
• Operations Excellence: Optimize operational processes, ensuring efficient and effective delivery of products and services.
• Customer Success: Foster strong customer relationships, ensuring high levels of customer satisfaction and retention.
• Market Analysis: Conduct in-depth market analysis to identify opportunities and challenges, and adapt strategies accordingly.
• Financial Performance: Manage budgets, track key performance indicators, and deliver strong financial results.
• Regulatory Compliance: Ensure compliance with all relevant laws, regulations, and industry standards.

Qualifications and Experience:

• Strong industry experience in fintech/brokerages/platforms/capital markets across CFDs, FX, or traditional asset classes.
• Proven track record in leading sales and operations teams in China.
• Deep understanding of the Chinese market, including cultural nuances, business practices, and regulatory environment.
• Strong leadership and interpersonal skills, with the ability to build and motivate high-performing teams.
• Fluency in Mandarin Chinese and English.