Credit Control & Collection Executive

Responsibilities:

• Follow up with customers to ensure timely payment of overdue balances.
• Review account statuses to make informed decisions regarding the approval of sales orders.
• Investigate and resolve issues related to unpaid invoices.
• Conduct credit evaluations for new clients and regularly assess credit for existing ones.
• Collaborate with department heads to review aged balances and follow up on actions taken.
• Prepare and send monthly account statements and reminders to customers.
• Identify and report any problematic customers, implementing strategies to reduce bad debt.
• Build and maintain strong relationships with both internal and external customers.
• Ensure timely and accurate application of cash to customer accounts.
• Generate monthly reports on collection achievements for management.
• Prepare and submit monthly customer rebates and refunds.
• Perform other related tasks as assigned.

Job Requirements:

• Minimum of a diploma or equivalent.
• 2 to 3 years of experience in credit control, with at least 2 years in a similar role.
• Proficient in MS Office, especially Excel.
• Strong team player with excellent communication and interpersonal skills.
• Self-motivated with an analytical mindset.
• Able to thrive in a dynamic, fast-paced environment.
• Quick learner capable of working independently with minimal supervision.
• Detail-oriented, organized, and able to meet deadlines under pressure.

Job Types: Full-time, Permanent

Pay: RM3,600.00 - RM5,200.00 per month

Schedule:

• Monday to Friday