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Customer Service Consultant

Salary undisclosed

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Company Description

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience. We deeply believe that the key element to our success has always been our people. To realize our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance, and possibilities to embody our cultural values.

Role Description

This is a 3rd Party contract position on-site role for Customer Service and Sales at Maxis Centre Sunway Pyramid, Selangor. The role involves providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience on a day-to-day basis.

Qualifications

  • Customer Support, Customer Service, and Customer Experience skills
  • Ability to maintain high levels of Customer Satisfaction
  • Fast leaner

Ability to work with sales targets and meet performance metrics.

Additional Qualifications

  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Previous experience in customer service or sales roles
  • Fluency in multiple languages is a plus