Mandarin Customer Service (Trading Project) George Town, Penang
RM 3,600 - RM 4,200 / Per Mon
Original
Simplified
- Support customers to place online orders with the client
- Provide timely support to customers through available communication channels (inbound phone calls and email)
- Process payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times
- Proactively support customers to mitigate the risk of damage to the client’s brand and customer loyalty
- Identify and escalate priority issues through appropriate channels as and when necessary
- Fresh graduated are welcome to apply.
- Able to speak in Mandarin
- Great attitude for customer service
- Eye for details
- Working 24/7 (8 hours), Between Monday to Sunday 5 working days, 2 days off
- Working Location in Bayan Lepas, Penang.
- Medical and Insurance Coverage
- EPF, Socso, EIS and etc.
- Optical Allowance
- Annual Leave
- Medical Leave
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