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Mandarin Customer Service (Trading Project) George Town, Penang

RM 3,600 - RM 4,200 / Per Mon


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  • Support customers to place online orders with the client
  • Provide timely support to customers through available communication channels (inbound phone calls and email)
  • Process payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times
  • Proactively support customers to mitigate the risk of damage to the client’s brand and customer loyalty
  • Identify and escalate priority issues through appropriate channels as and when necessary
  • Fresh graduated are welcome to apply.
  • Able to speak in Mandarin
  • Great attitude for customer service
  • Eye for details
  • Working 24/7 (8 hours), Between Monday to Sunday 5 working days, 2 days off
  • Working Location in Bayan Lepas, Penang.
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Optical Allowance
  • Annual Leave
  • Medical Leave