Epicareer Might not Working Properly
Learn More

Customer Service Representative (Mandarin Speaker)

RM 2,500 - RM 4,000 / month

Apply on


Original
Simplified

Customer Service Consultant Responsibilities:

  • Listening to customer concerns and providing information, answers, or responses.
  • Taking orders and processing billings and payments.
  • Obtaining and correctly recording customer information.
  • Reviewing and making changes to customer accounts.
  • Handling customer complaints and processing returns effectively.
  • Keeping records of customer interactions.
  • Ensuring customer satisfaction or referring customers to supervisors.
  • Identifying opportunities to up-sell other products and services.
Similar Jobs