Customer Service Representative (Mandarin Speaker)
RM 2,500 - RM 4,000 / Per Mon
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Customer Service Consultant Responsibilities:
- -Listening to customer concerns and providing information, answers, or responses. -Taking orders and processing billings and payments. -Obtaining and correctly recording customer information. -Reviewing and making changes to customer accounts. -Handling customer complaints and processing returns effectively. -Keeping records of customer interactions. -Ensuring customer satisfaction or referring customers to supervisors. -Identifying opportunities to up-sell other products and services.
Customer Service Consultant Requirements:
- -Diploma or Similar Experience are encourage to apply -An associate's or bachelor's degree in a related field may be advantageous. -Good data entry and typing skills. -Strong working knowledge of computer software, including microsoft office. -Excellent interpersonal, customer service, and communication skills. -Good problem-solving skills. -A professional phone presence. -Patience.
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