Senior Coordinator, Business Administration

Senior Coordinator, Business Administration

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Coordinator, Business Administration

Overview

• Head of FI's and Non FI's, owns and drives all strategic imperatives and business development initiatives with Digital & merchant partnerships, Govt engagements in addition to growing acceptance and acquiring revenue for the country.
• This position (Associate Analyst - Acceptance & Merchant Partnerships) reports to the Devesh Kuwadekar, VP & Head FI and under the leadership of the Country Manager, Malaysia & Brunei. The Malaysia team is responsible for driving Mastercard's business expansion initiatives and partnership programs across all issuers.

Role
This position is responsible for:
1Weekly and Monthly Reports• Extract data from MyMPA to draft and include details in customised reports as required by Market Dev and Accounts team regularly

• Regular use of Analytic Portal (ER) to compile reports based on specific requirements and required formats
• Prepare the monthly Contactless report from Analytic Portal with segmentation by merchant categories, merchants etc.
• Convert the ER reports to Excel and run a statistic reports on debit & credit and share the same with team
• Develop and prepare the MDES transactions data for the country Mkt Dev tracking
• Regular CUBE reports for the team to track declines and approvals

2Oracle Finance (Claims)/ViVo/Ariba• Claim Oracle submissions for half the team

• Cross checker for the claims submitted for the rest of the team prepared by other team members
• All hard copies filed and documented for audit
• Control of the Meal Logs for half the entire team
• Maintain a separate log (each) for every team on the expenses
• All Vivo requests and ups post gathering all details
• Registration of new vendors and suppliers for procurement

3Merchant Agreements/NDA/License Agreements• Coordinating Agreements for signing to Client's office and internal approvals and up on the same

• Processing of related payments for internal approvals

4Hospitality Log• Maintain a comprehensive hospitality log for Malaysia Office

All About You

• Digitally savvy with strong communication and presentation skills
• Good understanding of Mastercard reporting platforms, compliance and data base management systems
• Amiable, collaborative and ability to work in a team on tight deadlines
• Eager to learn and ability to pick up new knowledge and skills easily
• Creative, flexible and operating in a solution mode on every project
• Skilled at reporting and gathering insights from granular data in order to influence decision making

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job ID R-229584