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Assistant Manager, Barista

RM 5,000 - RM 7,500 / month

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Job Requirement:

  • Minimum of 5 to 8 years of experience as a barista, with at least 3 years in a supervisory or senior role.
  • Strong knowledge of coffee preparation, brewing methods, and equipment. Excellent customer service and communication skills.
  • High school diploma or equivalent; barista training or certification is a plus.
  • Ability to work varied shifts, including weekends and holidays.
  • Leadership: Proven leadership and mentoring abilities.

Job Responsibilities

Position Overview:

The Senior Barista / Barista is responsible for delivering exceptional customer service while preparing high-quality coffee and beverages. This role includes overseeing junior baristas, maintaining the café’s standards, and contributing to a positive work environment.

Key Responsibilities:

  • Coffee Preparation: Prepare and serve high-quality coffee and espresso beverages while adhering to standard recipes and presentation guidelines.
  • Customer Service: Provide excellent customer service by engaging with customers, taking orders, and addressing any inquiries or concerns.
  • Team Leadership: Mentor and train junior baristas on coffee preparation techniques, equipment operation, and customer service best practices.
  • Quality Control: Monitor the quality of coffee and beverages, ensuring consistency in Inventory Management: Assist in managing inventory levels, ordering supplies as needed, and ensuring the cleanliness and organization of the work area.
  • Equipment Maintenance: Maintain and clean coffee equipment, ensuring it operates efficiently and meets safety standards.
  • Sales and Promotions: Promote new menu items and upsell products to enhance customer experience and drive sales.
  • Compliance: Ensure compliance with health and safety regulations and company policies.

Job Type: Full-time

Pay: RM5,000.00 - RM7,500.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday