Assistant Manager, Barista
RM 5,000 - RM 7,500 / month
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Job Requirement:
- Minimum of 5 to 8 years of experience as a barista, with at least 3 years in a supervisory or senior role.
- Strong knowledge of coffee preparation, brewing methods, and equipment. Excellent customer service and communication skills.
- High school diploma or equivalent; barista training or certification is a plus.
- Ability to work varied shifts, including weekends and holidays.
- Leadership: Proven leadership and mentoring abilities.
Job Responsibilities
Position Overview:
The Senior Barista / Barista is responsible for delivering exceptional customer service while preparing high-quality coffee and beverages. This role includes overseeing junior baristas, maintaining the café’s standards, and contributing to a positive work environment.
Key Responsibilities:
- Coffee Preparation: Prepare and serve high-quality coffee and espresso beverages while adhering to standard recipes and presentation guidelines.
- Customer Service: Provide excellent customer service by engaging with customers, taking orders, and addressing any inquiries or concerns.
- Team Leadership: Mentor and train junior baristas on coffee preparation techniques, equipment operation, and customer service best practices.
- Quality Control: Monitor the quality of coffee and beverages, ensuring consistency in Inventory Management: Assist in managing inventory levels, ordering supplies as needed, and ensuring the cleanliness and organization of the work area.
- Equipment Maintenance: Maintain and clean coffee equipment, ensuring it operates efficiently and meets safety standards.
- Sales and Promotions: Promote new menu items and upsell products to enhance customer experience and drive sales.
- Compliance: Ensure compliance with health and safety regulations and company policies.
Job Type: Full-time
Pay: RM5,000.00 - RM7,500.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
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