Customer Service Representative (NOVEMBER INTAKE)

This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details:

Job Scope:

• Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback, and other issues related to the company's products.
• Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App.

Requirements:

• Proficiency in English (both spoken and written).
• Open to SPM leavers and fresh graduates; full training is provided.

Salary Package:

• Basic Salary:RM2,100
• KPI/Attendance Allowance:Up to RM400
• Shift Allowance:Up to RM300
• Total Potential Salary:Up to RM2,800 per month, including allowances.

Working Hours:

• Shift Schedule: Rotational shifts.
• Daily Working Hours: 9 hours per day, including a 1-hour break.
• Workweek: 6 days a week with 1 day off (depending on the shift schedule).

Job Type:

• Full training provided (1 month duration)

This role would be a good fit for someone looking to start a career in customer service, especially in a dynamic and fast-paced environment. The training provided suggests that no prior experience is necessary, making it an ideal opportunity for fresh graduates.

Job Types: Full-time, Fresh graduate

Pay: Up to RM2,800.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Early shift
• Evening shift
• Night shift
• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus