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Responsibilities:
• Provide first line support to in-house users by resolving application related purchasing & inventory issues promptly and efficiently
• Identify opportunities to improve systems stability
• Overseeing the daily performance of communications and systems
• Monitor and respond support request via phone, email and ticketing system
• Ensure all support request are logged, tracked, and properly documented
• Provide advice, training and technical assistance in a timely manner
• Liaise between local / international purchasing teams, outlets and external vendors when they have new requirements
• Participate in project implementation, new version release and application testing
• Able to assist in any ad hoc tasks assigned by the superior
Requirements:
• We’re looking for Fresh Graduates who possess at least a Diploma or Degree in Information Technology
• Other qualifications within Computer Networking & Systems, Software Development, IT Management, Business Analysis, Database, Computer Science or others are also accepted
• Experienced candidates are also welcomed but must not be more than 2 years of experience in Purchasing and Inventory applications
• Knowledge in SQL is essential
• Hands-on experience in system support of Business Application (Eg. Yonyou or other ERP Systems)
• Required language(s): English, Malay, Mandarin