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Customer Service Representative - Email/ chat/ calls

  • Full Time, onsite
  • Optimum InfoSolutions (M) Sdn Bhd.
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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Role Description

This is a contract role for a Customer Service Representative handling emails, chat, and calls

The role involves providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience through effective communication channels.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Experience skills
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks
  • Attention to detail and problem-solving abilities
  • Experience in a similar role is a plus
  • Proficiency in multiple languages is beneficial