Online sale executive

Manage daily e-Commerce operations (pre and after sales activities/product listing/inventory/house-keeping) To monitor, complete and coordinate product fulfilment and delivery of customers' orders including pick and pack process Ensuring service quality and customer satisfaction Promote and advertise products/shop through the marketplace platform Work alongside with Marketing Team & Warehouse team to plan, propose, execute and monitor online promotions Monitor sales and ensure promotional campaign & activities are executed on a timely manner Maintain and ensure product information such as pricing, and inventory is up-to-date and accurate Manage online customer portal for sales or any inquiries and maintaining customer engagement well Responsible on maximizing the sales and optimize the online platforms to be able on track to hit the monthly sales target Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities Responsible to track traffic and sales performance throughout every online platforms where necessary to drive traffic and sales Keeping up-to-date with the latest trends and best practices in e-commerce and technology to continuously improve the company’s e-commerce strategy and performance Evaluating and analysing data gathered from online marketing campaigns Responsible for weekly basis reporting of sales and platform performance Able to do basic editing contents for the platforms will be a bonus Familiar and able to do live online selling on the platforms will be an advantage Other ad-hoc duties as assigned by superior Skills required for this role typically include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, proficiency in e-commerce marketing tools, platform and technologies, and a solid understanding of customer behaviour and online shopping trends. Job Requirements: Candidates must possess at least Diploma Holder in Advertising/Media, Marketing, Business or equivalent Preferably min of 3 years of relevant working experience in e-Commerce or online platforms Well spoken and written in English. Mandarin language will be an advantage Capable of handling multiple tasks and work under pressure Adequate knowledge in Microsoft Office Independent, discipline and able to work proactively Good attitude, enthusiastic, confident and good communication skills Knowledgeable and is up to date with e-commerce industry leading market Willing to work at Seri Kembangan, Selangor